Guest Experience Manager

Your secret to a seamless, elevated client experience

More Revenue. Less Busywork

Your Guest Experience Manager is fully trained and ready to execute. Step in confidently, without the time burden of hiring and training your assistant.

Focus on What Grows Your Business

Eliminate the constant stream of time-consuming, detail-heavy requests such as dinner reservations, dress code questions, spa bookings, and last-minute travel changes and questions that quietly drain your time and pull you away from what matters most. Closing your sales.

Why Travel Advisors Love the GEM Add-On

Make More Money

Focus on high-value sales activities while your GEM handles the little (but important) things.

More Time for What Matters

Less busywork means more energy for creativity, growth, and your own adventures.

Stand Out from the Crowd

Give clients something they won’t get from other agencies true white-glove service, from start to finish.

Peace of Mind

Know that every detail from dinner reservations to seat bookings is handled with care, so nothing slips through the cracks.

What Does a Guest Experience Manager Do?

From hard-to-get dinner reservations and last-minute spa appointments to hotel upgrades, flight coordination, and special client surprises — our concierge team handles the details, so you can stay focused on what matters most.

Special Requests

Anniversary surprises, VIP experiences, and unique touches that make every trip unforgettable.

Spa Appointments

Booked in advance or at the last minute, ensuring your clients never miss out on relaxation.

Hotel Upgrade Requests

Never let your clients miss out on an upgrade. Your GEM will automatically request this prior to your guests’ arrival to ensure the client is treated like a VIP!

Flight Changes

If your client’s flight changes, your GEM will work with the transfer company to ensure all of the updated flight information is correct and the transfer is seamless.

TSA or Global Entry Details

When your clients send over security information, your GEM will make sure it’s added to their flight for a quick and easy airport experience!

Event & Entertainment Access

Tickets, reservations, and insider entry to concerts, shows, and cultural experiences.

Dress Code & Venue Guidance

Quick answers to those little details, so your clients always feel prepared.

Dinner Reservations

Secured at the most sought-after restaurants, even when tables are hard to find.

Stories From Our Advisors

Start Your Journey Today!

SAVA isn’t just a host agency, it’s a launchpad for travel professionals who want to grow, learn, and thrive.

Our Partners

We are a fully licensed travel agency authorized to sell travel services in all 50 states.
Washington Seller of Travel Registration #: 605952346; Florida Seller of Travel #: ST45948; California CST#2168740

Terms and Condition | Privacy Policy 

Sava Travel © 2026. All Rights Reserved.